We want to reassure you.
Rondout Savings Bank is here for you and will continue serving the needs of all our customers while considering the safety of our employees and community.
Established in 1868, Rondout Savings Bank has a long history of providing a secure place for depositors to grow their savings. Even when facing some of the nation’s most historic challenges including wars, recessions, and the Great Depression, Rondout Savings Bank continued to expand and build on its trusted reputation.
Today, we remain one of the nation’s most successful, long-standing independent banks. We have received both local and national recognition awards for financial excellence and our support to the communities we serve. You’ll find comfort in knowing that Rondout’s asset quality, capital earnings and liquidity continue to remain strong.
During these are uniquely difficult times, we want to remind everyone that together we will persevere. Our focus on helping each other and strengthening our community is even more important today than ever. We will continue to donate 10% of our earnings to local charities in need through our Dividends To The Community program.
We’re committed to being proactive and responsive to the needs of our customers during this time. If you are experiencing a hardship, please reach out to one of our professionals and we would be glad to assist.
We are making every effort to assist our loan customers during this difficult period. Please call our residential loan servicing department for any questions regarding your loan payment. They can be reached at 845-331-0073 and select option 4. For our business loan customers impacted by the Pandemic please contact our Commercial Loan Officers Steve Sickler at 334-4106 or Evan Rothfuss at 845-334-2245.
If you have questions or seeking advice about making your deposits safely please give us a call and we can offer the best solutions for your situation. We want to remind you that you can use any ATM, anywhere, with no surcharge fee.
In alignment with the safety recommendations from the Centers for Disease Control (CDC), access to all Rondout Savings Bank branch lobbies and loan center has been modified. While walk-in traffic will temporarily be unavailable effective Friday, March 20th, should you need in-person assistance we will be more than happy to schedule an appointment to help during this time.
Please contact us at 845 331-0073. In addition, all drive-up lanes will be open and accessible M-F 8am-5pm and regular Saturday hours. We encourage our customers to use our remote banking tools that provide 24/7 access to your account(s) from home.
Cheryl Bowers, President and CEO
Digital Banking Services
Online Banking: View accounts and statements, bill pay, transfers, debit card on/off feature, and more! Log-in or sign-up on our homepage
Mobile Banking: Remote deposit capture, bill pay, transfers, person to person payments, debit card on/off feature, balances and more! Download the Rondout Savings Bank app from your App Store.
ATMs: Use of our ATMs or any AllPoint network ATM surcharge free. Click here to find an AllPoint ATM near you.
Telephone Banking: For 24 hour telephone banking call 1 (844) 890-6189
The worldwide spread of the Coronavirus is being used to scare people into clicking on links, open malicious attachments, giving out confidential information. Be careful with anything related to the Coronavirus: emails, attachments, any social media, texts on your phone, anything. If you didn’t ask for it don’t open it. Look out for topics like:
- Check updated Coronavirus map in your city
- Coronavirus Infection warning from local school district
- CDC or World Health Organization emails or social media Coronavirus messaging
- Keeping your children safe from Coronavirus
- You might even get a scam phone call to raise funds for “victims”
Message from the FDIC:
The Federal Deposit Insurance Corporation (FDIC) has received reports of fraudulent communications that have the appearance of being from this agency. Fraudsters know that people trust the FDIC name, so scammers use the FDIC’s name and logo, and even the names of actual employees, in perpetrating fraudulent schemes. The FDIC DOES NOT send unsolicited correspondence asking for money or sensitive personal information, and we’ll never threaten you. There will be a number of scams related to this, so please remember to Think Before You Click!