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Digital Banking Platform Update: We have identified a rising fraud trend where criminals use sophisticated social engineering tactics to steal banking credentials. Once inside digital banking, they exploit a feature to raise debit card and ATM card withdrawal limits, allowing large unauthorized transactions.
To protect your accounts and safeguard our institution, we have disabled this feature for all customers. We recognize this change may cause some inconvenience, but your security is our highest priority.
If you need to temporarily increase your debit card/ATM card withdrawal limit, please contact us during regular business hours, Monday through Saturday, at 845-331-0073. Our team will be happy to assist you.
How to protect your personal information from identity theft from the Federal Trade Commission
Learn MoreProtect our personal information and your financial assets with these resources from the ABA Foundation
Learn MoreUnderstand how to protect your devices and how to avoid common online scams from the Federal Trade Commission
Learn More
If you receive a suspicious or unwarranted call or text claiming to be Rondout Savings Bank – regardless of how legitimate it appears – do not respond to it or give out any of your personal information and call us directly at 845-331-0073 to report it.
We will never call or text to ask for your account information and do not send text messages with links. If you receive a text claiming to be from us do not respond or click on any links.